Privacy Policy

Last Updated: October 10, 2026

Gertler Law Office (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws. This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information when you visit our website, https://gertlerlawoffice.com/ (the “Website”), or contact our office.

Our office is located at 906 Sheppard Ave. W, Unit 4, Toronto, Ontario M3H 2T5, Canada.

By using our Website or voluntarily providing personal information to us, you acknowledge that your information may be handled as described in this Privacy Policy, subject to applicable law.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, or otherwise communicate with our office. The information we collect depends on the nature of your interaction with us.

This information may include:

  • Contact information: Your name, email address, telephone number, mailing address, and other contact details you choose to provide.
  • Inquiry information: The contents of your messages, questions, and requests for information about our legal services.
  • Immigration-related information: Information about your immigration matter, application, appeal, refugee claim, or other legal issue that you voluntarily provide to us.
  • Documents and supporting information: Documents or other materials you send to us in connection with an inquiry or legal matter.
  • Technical information: Information that may be collected automatically when you visit our Website, such as your IP address, browser type, device information, pages visited, referring website, and the date and time of your visit.

Please do not submit sensitive personal information or confidential legal documents through the Website unless the method of communication is appropriate for that information.

2. How We Use Your Information

We may use personal information for purposes such as:

  • Responding to your questions, messages, and inquiries.
  • Communicating with you about our legal services.
  • Assessing whether we may be able to assist with a legal matter.
  • Providing legal services where an engagement has been accepted and established.
  • Scheduling consultations and managing communications.
  • Maintaining appropriate business, administrative, and legal records.
  • Operating, maintaining, and improving the Website.
  • Protecting the Website against spam, unauthorized access, fraud, and other security threats.
  • Meeting applicable legal, regulatory, professional, and record-keeping obligations.
  • Establishing, exercising, or defending legal rights where appropriate.

We will use personal information for purposes that are reasonably appropriate to the circumstances in which it was collected, or for other purposes permitted or required by applicable law.

3. Consent and Legal Authority

We collect, use, and disclose personal information with consent where required, or on another lawful basis permitted by applicable privacy legislation.

Depending on the circumstances, consent may be express or implied. You may withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to respond to your inquiry or provide particular services.

We may also collect, use, or disclose information without consent where applicable law permits or requires us to do so.

4. Confidentiality and Lawyer-Client Relationship

We understand that immigration and legal matters may involve highly sensitive personal information. Information received in the course of a legal engagement will be handled subject to applicable confidentiality obligations, professional conduct requirements, and legal exceptions.

Submitting a contact form, sending an email, or visiting this Website does not, by itself, establish a lawyer-client relationship with Gertler Law Office. A lawyer-client relationship is established only when the necessary engagement arrangements have been accepted and confirmed.

Please avoid sending detailed confidential information, original documents, or sensitive personal records through a general website inquiry before confirming the appropriate method of communication with our office.

Information submitted through the Website may not be protected in the same way as communications made within an established lawyer-client relationship. You should not assume that submitting information online creates solicitor-client privilege.

5. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information in limited circumstances, including:

  • Service providers: To third-party providers who assist with website hosting, email communications, website maintenance, security, or other operational functions, where applicable.
  • Professional services: To other legal professionals, experts, interpreters, or service providers where appropriate and authorized in connection with a legal matter, subject to applicable confidentiality and legal requirements.
  • Legal obligations: Where disclosure is required or authorized by applicable law, a court order, or a lawful request from a competent authority.
  • Protection of rights: Where reasonably necessary to protect our legal rights, address security issues, investigate suspected unlawful activity, or establish, exercise, or defend legal claims.
  • With your consent: Where you have authorized a particular disclosure or where disclosure is otherwise permitted by law.

Where appropriate, we take reasonable steps to limit disclosures to the information necessary for the relevant purpose.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to support its operation, remember preferences, improve functionality, and understand how visitors use the Website.

Cookies are small text files stored on your device by a website. Depending on the Website’s configuration, cookies may be used for purposes such as:

  • Enabling essential website functions.
  • Remembering certain preferences.
  • Supporting website security.
  • Understanding website traffic and performance, if analytics tools are enabled.

Some cookies may be set by third-party services integrated into the Website.

You can manage or delete cookies through your browser settings. Blocking cookies may affect certain website features. Where required by applicable law, consent will be requested before using non-essential cookies or similar technologies.

7. Third-Party Websites and Services

Our Website may contain links to third-party websites, including social media platforms and external resources. If you follow a third-party link, you will be subject to that provider’s privacy practices and terms.

We do not control third-party websites and are not responsible for their privacy policies, security practices, or content.

Where third-party services are integrated into our Website, those services may collect or process information in accordance with their own privacy policies and applicable settings.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

8. Data Storage and Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide services, respond to inquiries, maintain appropriate records, and comply with applicable legal, regulatory, professional, and business requirements.

The appropriate retention period depends on the type of information, the nature of the relationship, whether a legal matter has been opened, and any applicable record-retention obligations.

When personal information is no longer required, we take reasonable steps to securely delete it, destroy it, or anonymize it, subject to legal requirements and legitimate record-retention needs.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted through the internet.

You should exercise caution when sending sensitive information electronically and contact our office to confirm an appropriate communication method when necessary.

10. International Processing of Information

Depending on the service providers used and the circumstances of a particular matter, personal information may be stored or processed outside Ontario or Canada.

Where personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to local authorities as permitted by law.

We will handle personal information in accordance with applicable legal requirements and take reasonable steps to address relevant privacy and security risks.

11. Your Privacy Rights

Subject to applicable law and any relevant exceptions, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete personal information.
  • Withdraw consent to certain uses or disclosures of your personal information.
  • Ask questions or raise concerns about how your information is handled.
  • Request deletion of personal information where deletion is legally available and appropriate.

Certain information may need to be retained to meet legal, professional, regulatory, or record-keeping obligations. We may also be unable to fulfil certain requests where a legal exception applies.

To make a privacy-related request, please contact our office using the details provided below. We may need to verify your identity before responding.

12. Children’s Privacy

This Website is intended for individuals seeking information about legal and immigration services. We do not knowingly collect personal information directly from children through the Website for purposes unrelated to its intended use.

Immigration matters may involve minors, and information about a child may be provided by a parent, guardian, or authorized representative where appropriate and lawful.

If you believe personal information has been submitted to us inappropriately, please contact our office so that we can review the matter and take any appropriate steps required by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the Website, applicable law, or our operational requirements.

Any changes will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically to remain informed about how personal information may be handled.

14. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy-related request, or have concerns about the handling of your personal information, please contact Gertler Law Office.

Gertler Law Office

906 Sheppard Ave. W, Unit 4
Toronto, Ontario M3H 2T5
Canada

Telephone: 416-231-9188
Email: robert@gertler.ca
Website: https://gertlerlawoffice.com/

We will review privacy-related inquiries and respond in accordance with applicable law.